Privacy policy
DATA PRIVACY
Grand Plan Enterprise Limited and Butterfly Brand Nuts ("Butterfly Brand", "we", "our") are committed to safeguard privacy and transaction security with respect to personal data. We will ensure our policies and practices in relation to collection, use, retention, transfer, and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) (the "Ordinance") under the laws of Hong Kong Special Administrative Region.
1. COLLECTION OF PERSONAL DATA
Your privacy is important to us, and we have taken steps to ensure that we do not collect more information from you than is necessary for us to provide you with our services and to protect your account. It is mandatory for you to provide certain categories of Personal Data (as specified at the time of collection). Refusal to provide any Personal Data marked as mandatory may render us unable to handle request you are making, and we reserve the right not to provide our products or services. All Personal Data will be collected on a voluntary, open, and fair basis. Any information that we collect will be used for internal only.
2. PURPOSE FOR COLLECTION OF PERSONAL DATA
Butterfly Brand Nuts will collect your Personal Data for the following purposes.
- For confirming your identify, carrying out your instructions, responding to your enquiry or providing customer service to you;
- For performing investigation, research or statistical analysis in order to improve our products and services and for marketing purpose;
- With your consent, for direct marketing purpose, and for notifying you about new product, special offers and other special promotions;
- Enforcing our rights or our Affiliates' rights against you in any legal proceedings, or to defend ourselves or our Affiliates against any claim in relation to you; and
- For observing any legal, governmental, or regulatory requirements of Hong Kong or other relevant jurisdiction including any disclosure or notification requirements to which Butterfly Brand Nuts or other class of data recipient are subject.
3. PERSONAL DATA SHARING AND DISCLOSURE
You agree that we may disclose and transfer (whether in Hong Kong or abroad) your Personal Data to third party services providers engaged by us to assist with providing you with our services, including data entry, customer database management, customer contact services regarding products and services (and services providers may contact you regarding promotions, products rewards, sales, ordering, refund, replacement and/or delivery), and securely disposing of your Personal Data ("Third Party Service Providers"). These Third Party Service Providers are under a duty of confidentiality to us and are only permitted to use your Personal Data in connection with the purposes specified at Clause 3 above, and not for their own purposes (including direct marketing).
4. SAFETY OF PERSONAL DATA
All reasonable efforts are made to ensure that any Personal Data held by us is stored in a secure and safe place, and accessed only by our Affiliates, authorised employees or authorised Third Party Service Providers.
5. INFORMATION COLLECTED WHEN YOU USE OUR WEBSITE
We may use 'cookies' on this site in order to:
- enable tighter security;
- enable online customers to keep browsing;
- personalize sites for customers;
- build online customer or visitor profiles.
Cookies are pieces of information stored in your hard-drive about your preferences on our site, which enable the site to be tailored to you in future visits. Customers who want to disallow cookies can do so on their web browser. However, by disabling cookies you may not be able to access all parts of our website.
6. RIGHT TO ACCESS/ CORRECT PERSONAL DATA
Under the HK Privacy Ordinance, you have the right of access to Personal Data held by us about you and to request correction of your Personal Data. If you have any questions regarding this Privacy Policy or if you wish to access or correct your Personal Data held by us, you may send your request and email us via info@grandplan.com.hk